Short answers to the questions people ask most about deep cleaning in New York City and about this site. Rules quoted here come from the CDC, the EPA, NYC Health, HPD and the Department of Sanitation, and borough figures from the Census Bureau. If your question is not here, put it in the last box of the form and it travels with your request.
Deep Cleaning Company NYC is an independent referral service, not a cleaning company. When you send the form, your request goes to an independent New York City cleaning company that scopes the job, quotes it and does any work.
Not sure what to ask for?
Most requests start as “the whole place needs it.” The apartment deep cleaning page shows what that usually means, heavy duty cleaning covers a home that has gone a long time between cleans, and post construction cleaning NYC covers renovation dust.
Know roughly what you need? The form takes a minute, and asking is free.
Questions people ask
Is Deep Cleaning Company NYC a cleaning company?
No. Deep Cleaning Company NYC is an independent referral service, not a cleaning company. When you send the form, your request goes to an independent New York City cleaning company that scopes the job, quotes it and does any work. The site itself cleans nothing and names no company.
Who gets my request?
Your request is stored on this website and emailed to the operator of this site, who passes it to one independent New York City cleaning company so it can get in touch with you by phone or email. The privacy policy has the details.
Does it cost anything to ask?
No. Asking is free and you are never obliged to book. Any price, and any agreement, is between you and the cleaning company.
How much does a deep clean cost in NYC?
This site does not quote prices, because the job sets the price: how many rooms, how long since the last thorough clean, whether the inside of the oven and fridge is included, the number of windows and cabinets, and any renovation dust. Put those in the form and the quote you get back can fit your home.
What is usually included in a deep clean?
Everything a regular clean covers plus the places it skips: baseboards, door frames and the tops of doors, light switches, vents and grilles, window sills and tracks, tile grout, shower glass, cabinet fronts, and the floor under and behind movable furniture. The inside of appliances is usually added on request. See the deep cleaning checklist.
How is deep cleaning different from regular cleaning?
A regular clean keeps up the surfaces you use every day. A deep clean works top to bottom through every room and reaches what builds up over months. The CDC puts it simply: cleaning “removes most germs, dirt, and impurities from surfaces,” while disinfecting is a separate step that uses stronger products.
Which boroughs are covered?
All five: Manhattan, Brooklyn, Queens, the Bronx and Staten Island. Choose yours in the form. Each has its own page, for example deep cleaning services in Brooklyn and the deep cleaning service Queens page.
Can a deep clean deal with mold?
A deep clean wipes soap scum and surface mildew from tile and grout. Mold growing on walls or ceilings is the building owner’s to fix: NYC Health says owners of buildings with three or more apartments must keep tenants’ homes free of mold, including the leaks behind it. In buildings with 10 or more apartments, an area over 10 square feet needs workers licensed by the New York State Department of Labor. Tell your landlord, and call 311 if it is not fixed.
What about roaches, mice or bed bugs?
A cleaning company is not pest control. Local Law 55 of 2018 requires owners of buildings with three or more apartments to keep apartments free of pests and to use Integrated Pest Management, which includes cleaning up pest waste with a HEPA vacuum or by washing surfaces. A cleaner can do a thorough clean after the pest work; report pests to your landlord, or call 311.
We just renovated an older apartment. Is a final clean enough?
Not on its own if old paint was disturbed. HPD notes that lead paint is often found in NYC buildings built before 1960, and the EPA requires anyone paid to disturb paint in pre-1978 homes to be certified in lead-safe work practices. Ask the contractor about its lead-safe cleanup first; a dust-lead test confirms the area is clean. The post construction cleaning NYC page explains the order of things.
What products will be used?
Ask the company, or say if you want it to use your own. The EPA advises ventilating when using products that give off fumes and never mixing household products unless the label says to. If anyone at home has asthma or allergies, mention it in the form.
Do I need to be home during the clean?
That is for you and the company to agree. Many people stay for the start to walk through the rooms and point out anything fragile, then leave. Check your building’s rules for letting service visitors in and using the elevator.
What should I do before the cleaner arrives?
Clear counters and floors where you can, put away valuables and anything fragile, and agree in writing which rooms and appliances are in. The guide on how to prepare for a deep cleaning walks through it.
What do I do with old cleaning products I find?
The Department of Sanitation takes strong cleaners and other potentially harmful household items at SAFE Disposal events in each borough, for NYC residents only. See nyc.gov/safedisposal or call 311 for dates and options.